Living Kindfully

Your Reputation is Your Life

I have been invited to submit insurance tender for a site. This site is my competitor's stronghold. The last five years, my competitor has been servicing this building. No one in the market is able to win the site from this company.

When I received the tender invitation, I studied their claim carefully. The claims details point towards moral hazard. This strengthens the rumours of this agent collude with the management company to manipulate claims. I showed the claims and coverage to all the insurance company that I work with, none of the companies are interested in making an offer. All expressed concerns of moral hazard by the management office and my competitor. My competitor not only does insurance but also contracting repair work. Therefore, my competitor may mark up all the repair claims at my insurance company's expense.

This is a good example where reputation supersedes the truth. Insurance companies and myself do not have solid evidence. Details that we have are all circumstantial. The reputation and limited evidence was enough to make us abstain from the deal. It is likely that we will stay away from this site for a long time.

As such, whatever that you are doing now. Protect your reputation like your life. Our name walks through the door before we do. Your reputation will last beyond your life time.